Shipping policy

ORDER PROCESSING

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.

For custom furniture or interior projects, processing time may vary depending on design and production requirements. We will inform you in case of any delays.


SHIPPING TIME

Estimated delivery timelines:

  • Within Kerala: 10–15 business days
  • Across India: 15–30 business days (or more depending on location and product type)
  • Custom Furniture & Interior Works: 20–45 business days (based on customization and project scope)

Delivery timelines may vary due to logistics, product size, or unforeseen circumstances.


SHIPPING CHARGES

Shipping charges are calculated at checkout based on your location, order size, and product category.

  • Standard items may have fixed or calculated shipping fees
  • Large furniture items may include additional handling or freight charges

All applicable charges will be clearly shown before payment.


ORDER TRACKING

Once your order is shipped, you will receive tracking details via email or message.

You can track your shipment using the provided link or contact us for assistance.


DELIVERY TERMS

We work with trusted logistics partners to ensure safe delivery.

  • Delivery timelines are estimates and not guaranteed
  • Delays may occur due to external factors such as weather or transport issues
  • For large furniture deliveries, assistance may be required at the delivery location

DAMAGES & ISSUES

If your order arrives damaged or defective:

  • Inform us within 48 hours of delivery
  • Share clear photos or videos
  • Our team will assist with a suitable resolution

FAILED DELIVERY / INCORRECT ADDRESS

Please ensure your shipping details are accurate.

  • We are not responsible for delays due to incorrect information
  • Additional charges may apply for re-delivery