Terms of service
OVERVIEW
Welcome to Surabhi Decor. Throughout this website, the terms “we”, “us”, and “our” refer to Surabhi Decor. We operate this website and store, including all content, features, tools, products, and services to provide you with a seamless and curated experience.
Our store is powered by Shopify, enabling us to deliver our services efficiently. By accessing or using our website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please refrain from using our services.
1. ACCESS & ACCOUNT
By using our website, you confirm that you are of legal age in your jurisdiction or have consent from a guardian.
You may be required to provide accurate personal details such as name, email, billing, and shipping information. You are responsible for maintaining the confidentiality of your account and for all activities under it. Accounts cannot be transferred or shared.
2. PRODUCTS & SERVICES
We strive to display our products and services as accurately as possible. However, actual colors, finishes, and appearances may vary depending on your device or screen settings.
All product descriptions, specifications, and pricing are subject to change without prior notice. We reserve the right to discontinue any product or limit quantities at our discretion.
3. ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order.
An order is confirmed only after successful payment and our acceptance. Once confirmed, cancellations may not be possible.
In case of any changes or cancellations from our side, we will notify you using the contact details provided.
4. PRICING & PAYMENTS
All prices are subject to change without prior notice. Prices at checkout will be final.
Unless stated otherwise, prices may exclude taxes, shipping, and handling charges.
You agree to provide accurate payment information and authorize us to charge the applicable amount. You are responsible for any additional charges, including taxes and shipping.
5. SHIPPING & DELIVERY
Delivery timelines are estimates and not guaranteed. We are not responsible for delays caused by logistics partners, customs, or unforeseen circumstances.
Once the product is handed over to the shipping carrier, the responsibility transfers to the customer.
6. INTELLECTUAL PROPERTY
All content on this website—including text, images, graphics, logos, videos, and design—is the property of Surabhi Decor or its licensors.
You may not copy, reproduce, distribute, or use any content without prior written permission.
7. THIRD-PARTY TOOLS & LINKS
Our website may include links or tools provided by third parties. We do not control or take responsibility for their content, accuracy, or policies.
Your use of third-party services is at your own risk.
8. SHOPIFY RELATIONSHIP
Our store is hosted on Shopify. However, all transactions are between you and Surabhi Decor.
Shopify is not responsible for any issues related to your purchase, including damages or losses.
9. PRIVACY
Your personal information is handled according to our Privacy Policy.
By using our services, you agree that your data may be processed by Surabhi Decor and Shopify to improve your experience.
10. USER FEEDBACK
Any feedback, suggestions, or ideas you share with us may be used freely by Surabhi Decor without obligation or compensation.
You confirm that your submissions do not violate any third-party rights.
11. ERRORS & UPDATES
We reserve the right to correct any errors related to product details, pricing, or availability at any time without prior notice—even after an order is placed.
12. PROHIBITED USE
You agree not to misuse our website for unlawful activities, fraud, or any action that may harm our business or other users.
We reserve the right to suspend or terminate access if misuse is detected.
13. TERMINATION
We may terminate or restrict your access to our services at any time without notice if you violate these Terms.
14. DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without any guarantees.
We do not warrant that the website will be uninterrupted, secure, or error-free.
15. LIMITATION OF LIABILITY
Surabhi Decor shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or products.
16. INDEMNIFICATION
You agree to indemnify and hold Surabhi Decor harmless from any claims arising due to your misuse of our services or violation of these Terms.
17. GOVERNING LAW
These Terms are governed by the laws applicable in the jurisdiction where Surabhi Decor operates.
18. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website after changes implies acceptance of the updated Terms.